Feedback for PC Pro has been compiled from 291 customer reviews

Date Score Customer Comment
Service:+
Product:+

Service rating : ok
Product : ok

Service:+
Product:+

Service rating : Very polite staff and quick to respond.
Product : A great magazine but a little too techy for me and very little cover for Windows XP. The "free" software may be good but has little to do with my interests.

Service:+
Product:+

Service rating : Subscription service is good but I wish I could cancel my subscription online.
Product : It's good but I struggle to find time to read the magazine each month.

Service:+
Product:+

Smooth delivery.
However you need to improve your comms - really simple to do I think.
Your confirmation email heading says:
'Welcome to PC PRO DVD'
When we had bought the magazine. So we then spent ages wondering if we had ordered the right thing, made multiple phone calls etc.
So make the email reflect what we have bought please.

Service:++
Product:++

Service rating : Renewed subscription with no problems and received a PCPro mug
Product : Excellent IT related magazine

Service:++
Product:+

Service rating : It arrived on time!
Product : A very good magazine for pc professionals, but maybe a little over my head in parts.

Service:-
Product:+

later then expected


On 19-Jun-2015 the supplier responded:


Thank you for your feedback.

I have been in contact with you with a resolution to your query.

Have a nice weekend.

Natalie G

Service:++
Product:++

Service rating : always good, but I always have the same issue concerning receiving an invoice, whilst this is always resolved an online option to print my own invoice would be nice.
Product : I always enjoy my paper magazine, long may it continue!

Service:+
Product:-

Service rating : Charming people. Fast service but just too techie
Product : Intensely technical with bias betrayed by its title to PC. Will instead use your new website which offers a more balanced approach to all technology. I don't need to know how to build a pc but I do want to know best apps, tech reviews of everyday issues.


On 16-Jun-2015 the supplier responded:


Thank you for your valuable feedback.

I have forwarded this over to our Publishing Team for you for future reference.

Have a great day.

Natalie G


On 16-Jun-2015 the supplier responded:


Thank you for your valuable feedback.

I have forwarded this over to our Publishing Team for you for future reference.

Have a great day.

Natalie G

Service:++
Product:++

Service rating : EXCELLENT SERVICE.
Product : EXCELLENT GUIDANCE !

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PC Pro is the UK's number one IT monthly, keeping readers up to speed on the latest technology developments since 1994.

We specialise in insight: what's the best technology to buy for home and business. War stories from IT consultants. What impact the latest developments will have (and what the headlines don't tell you). In-depth advice on getting more from the kit you already own. Investigative journalism unmatched by any technology publication in the UK.

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